MAPA® –  The Management of Actual or Potential Aggression

Introduction

C.P.I Care has their very own internal MAPA® Instructor. This Programme seeks to provide both policy and training in an extremely inclusive way, accessible to all services within C.P.I Care.

The aim is to raise the quality and consistency of care offered by providing clear guidance and training that promote an ethical, value-based and consistent approach to supporting people safely. The promotion of the MAPA® policy and training will have a positive impact on the safety and confidence of both service users and staff.

Overview

The MAPA® foundation level training covers verbal de-escalation techniques and physical disengagement techniques (how to respond to strikes and holds). The emphasis is always on minimising the risk of dangerous behaviour developing and on ensuring that individuals are treated with respect, and together with staff, that their safety is ensured

The Course contains the foundation of the MAPA® training Programme. This helps people deal with aggression in a calm way that keeps everyone safe. MAPA® is a set of ideas and skills to help people who are aggressive or violent to calm down. MAPA® encourages people to communicate through actions as well as words.

The MAPA® Training Programme consists of a two day programme:

Part 1 -Verbal de-escalation techniques and physical disengagement techniques (how to respond to strikes and holds)

Part 2: Physical intervention – Holding

MAPA® is designed around a person’s PBS Plan. The Plan will set out the support that staff will need to ensure a person centred approach. The Plan will help staff use the right MAPA® skills to keep themselves and others safe.